State Farm® Insurance Agent Lori Hearn
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shalonda Haggard
July 8, 2026
"Love them so much and very professional and nice."
Kathyleen Semien
June 30, 2026
"Ms/Mrs Sarah from Hattiesburg ms local office was a sweetheart. She went over and beyond to help make my experience the best!! Thank you thank you!!"
Elizabeth Berry-Beasley
June 27, 2026
"Agents Are The Best in the business but since they can only SALE INS, and State Farm’s new policy is to investigate prior to even assigning adjuster who work with you during tragedies and the worst moment in most of our lives, their bad faith way of not honoring a contract between you and your agent, is NOT OKAY! IS NOT LEGAL or the way any other ins agency works!!! Thinking the lizard would have shown up sooner to help me than State Farm who has yet to do anything but postpone postpone postpone costing me 10’s of thousands of dollars a month with no end in sight"
Sue Blackmer
May 29, 2026
"Love this office! The people are wonderfully helpful every time you need them!"
"We love this—thanks a ton, Sue! Appreciate you!"
Alvin
May 4, 2026
"I had the pleasure of working with Sarah at Lori Hearn's State Farm office recently. The process took literally less than an hour. I was very pleased with the professionalism and how knowledgeable Sarah was overall. Thanks again for all your help concerning my insurance needs!!"
"Thanks Alvin. We appreciate you, and we're glad we could help!"
Jacqueline Sims
May 1, 2026
"Very professional and prompt"
"Thanks for the great review."
Maddie
March 31, 2026
"great service and great people, never had any issues with Lori Hearns office"
"Thanks Maddie. Taking care of our customers is super important to us. Always let us know how we can help."
Sid Little
March 31, 2026
"I had an excellent experience with the State Farm agent's office. The team was professional, attentive, and genuinely cared about helping me find the best insurance options for my needs. They took the time to explain everything clearly and made the entire process smooth and stress-free. I highly recommend their services to anyone looking for reliable and friendly insurance support!"
"Thanks Sid!"
Lourdes hernandez
March 31, 2026
"Lori’s team at this State Farm has been reliable, trustworthy, and consistent. I highly recommend them to anyone looking for dependable insurance and excellent customer support."
"Thanks! Glad we can be here to help."
Cecilia Stringer
March 18, 2026
"Lucas was exceptionally helpful with transferring to State Farm.
Down sized my insurance payment from over 100 dollars a month from my prior insurance."
"Hi Cecilia, really appreciate you taking the time to leave such a nice review. We’re glad you had a great experience!"
Dustin Yarbrough
March 1, 2026
"Very helpful ladies at this office"
"Thanks for the great review! It means a lot to us. "
Haley Payton
February 24, 2026
"Amazing and very professional/helpful in finding me the perfect bundle!!!"
"Hey Haley, thanks so much for the awesome review! We’re really glad you had a good experience with us. Let us know if you ever need anything else!
"
Barbara Harris
January 29, 2026
"Great service !!"
"Thank you for your kind words! We’re glad to hear you had a great experience. Please reach out anytime if you need assistance. We appreciate your trust in us!"
Alexton Guy
December 30, 2025
"Lukas is the best insurance agent in the business go to this business for the best customer service and treatment in the insurance industry!"
"Thanks so much for the awesome review! We're really happy to hear you had a great experience working with Lukas. Can't wait to have you back soon!"
Hayden Lieux
December 5, 2025
"Lucas is such a wonderful agent! He always makes sure we are taken care of with our insurance and is very thorough explaining everything. He makes sure we get the best deals!"
"We appreciate your kind words, Hayden! It’s our pleasure to assist you with your insurance needs."
Walter Gatlin
October 31, 2025
"⭐️⭐️⭐️⭐️⭐️
10 out of 10 Highly Recommend!!!
I cannot say enough great things about Lori Hearn – State Farm and Agent Lukas Kaylor! Lukas truly went above and beyond to make my insurance experience exceptional. From the very beginning, he was patient, professional, and incredibly personable, taking the time to understand my needs and work around my busy schedule.
He made what could have been a stressful process feel completely painless and effortless. Lukas took the extra step to find me an amazing quote that saved me money on both my car and home insurance, all while providing outstanding customer service. His communication, attention to detail, and commitment to making sure everything was handled smoothly really stood out.
Switching from my previous insurer was quick, easy, and stress-free — something I didn’t think was possible! I’m so thankful for the exceptional care and service from Lukas and the entire Lori Hearn State Farm team.
If you’re looking for an agent who truly cares and will go the extra mile for you, look no further than Lukas Kaylor and the Lori Hearn State Farm team!"
"Wow, thanks so much for the awesome review! We’re super happy to hear you had such a great experience. Having you as a client really means the world to us!"
Tim Harvey
September 27, 2025
"Lukas is awesome! Just when I thought insurance agents were all about the money and trying to haggle you Lukas shows he cares about what the customer needs and wants and makes miracles happen!"
"Thanks so much for the great review. We think Lukas is awesome too! We’re really glad you had a great experience with us. If you ever need anything else, just give us a shout!"
Lorelei Rich
August 28, 2025
"My agent Lukas was super nice, helpful and all around a great guy! Also got me a lower rate than what I was paying with progressive. :)"
"Thank you so much, Lorelei! We’re glad to hear you had a smooth experience with our insurance services. Your trust means a lot to us, and we’re here whenever you need assistance."
Natalie Barron
May 22, 2025
"Customer service was great! Lukas helped me with getting my new policy, which saved me so much money compared to the other companies out there. Thank you so much!"
"Thanks for the great review, Natalie! We’re committed to providing reliable insurance solutions and exceptional service. Let us know if you ever have questions or need support."
Mary Haralson
February 27, 2025
"This agent office was reachable and knowledgeable with all of my questions and concerns. Sarah was very friendly and always gave great advice. They got my husband and I a better rate on our car insurance."
"Thank you, Mary! I’m glad Sarah provided such fantastic service. Your recommendation means a lot to us, and we’re so pleased to have had such a nice experience with you. If you ever need further assistance, don’t hesitate to reach out. Thanks again for choosing us! – Lori"
Caitlyn Newsome
December 10, 2024
"Extremely rude!!!! Wrote an insurance policy for someone we have no clue who they are for our address claiming they own a trailer on our property!!!!"
"I'm so sorry for the misunderstanding. We are checking in with our customer and correcting the address error. Sorry for any inconvenience."
Monique Thorne
November 20, 2024
"I have been with this State Farm Agency since my first car-30 years ago. They have always been helpful, kind, efficient and helped tremendously with making decisions with rental insurance and life insurance policies also."
"I’m so glad to hear that you've had a great experience with us over the years. It means a lot to know that we’ve been able to meet all your insurance needs, whether for your vehicle or home. We aim to provide personable, dedicated service, and I’m thrilled that it's made a difference for you! – Lori"
Jennifer Jordan
October 18, 2024
"Very helpful and nice. Would recommend them to anyone"
"Thank you for your review, Jennifer! I’m delighted to hear that you’ve had a great experience with our office. Your kind words mean a lot to us! -Lori"
Pat Rabe
September 23, 2024
"I've always talked to Pam. She knows her stuff and I have so much confidence in her and State Farm."
"Thank you for your review, Pat! I’m happy to hear that you found our team to be super nice and helpful. If you need anything else or have more questions, feel free to reach out! -Lori"
Tammy Britt
September 6, 2024
"Awesome team of laddies"
"Thank Tammy! I’m thrilled that you had a great experience with our office. If you need any further assistance or have more questions, feel free to reach out. -Lori"